Privacy Policy

At seoultrading.lk we are committed to protecting your privacy

This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.

Information We Collect

When you visit our website, we may collect certain information about you, including:

Personal Information

Name, email address, and phone number provided during registration or checkout
Shipping and billing addresses
Account credentials (securely encrypted)

Payment Information

Credit card details (processed securely by third-party payment processors)
Transaction history and purchase records

Technical Information

IP address, browser type, and device information
Cookies and usage data collected automatically
Website interaction and browsing patterns

Use of Information

We may use the collected information for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and delivery
Customer Service: To communicate regarding purchases and respond to inquiries
Personalization: To tailor your shopping experience and show relevant products
Improvement: To enhance our website, products, and services based on feedback
Security: To detect and prevent fraud and unauthorized activities
Marketing: To send promotional offers (with your consent where required)

Information Sharing

We do not sell your personal information. Limited sharing occurs only in these circumstances:

Service Providers

We share with trusted third parties who assist in:

Payment processing
Order fulfillment
Website operations
Marketing services

All providers are contractually bound to protect your data.

Legal Compliance

We may disclose information when required by:

Court orders or legal processes
Government requests
To protect our rights or safety
To prevent fraud or illegal activities

Data Security

We implement industry-standard security measures including:

SSL encryption for all data transmissions
Secure storage with access controls
Regular security audits
PCI DSS compliance for payment processing

Note: While we employ robust security measures, no internet transmission or electronic storage is 100% secure.

Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and login status
Analyze website traffic and usage patterns
Deliver targeted advertisements (with consent)
Improve website functionality

You can control cookies through your browser settings, but this may affect website functionality.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted here with a revised "last updated" date. We encourage you to review this policy occasionally.

Contact Us

For privacy-related questions or requests:

Email: privacy@seoultrading.lk
Mail: Data Protection Officer, Seoul Trading, [Your Physical Address]
Phone: +94 XX XXX XXXX (Mon-Fri, 9am-5pm)

For account-specific inquiries, please contact our customer service team.

Last updated : 2025 Apr 22